ReturnOrder

POST /CheckOut2Api/Commerce/ReturnOrder

The method allows to submit a return or to make a price adjustment of goods purchased by a customer. The call is performed when the returned goods are received to the reseller or if some amount needs to be credited. All items submitted in the return call will be printed as negative invoice rows at the invoice.

Input Parameters

Name	Data Type	Default Value	Description
ExternalId	String	None. Must be specified.	An ID acquired when initializing a Check-Out session.
Items	Class List of Items	None. At least one item must be specified.	A list of items representing the individual rows on an invoice. Individual items may have a negative value but the total sum of all items must be positive.
OrderReference	String	None. Must be specified.	An ID that identifies the order for which the purchase is to be made.
TranId	String (max. length 36 characters)	An empty string	A random unique ID generated by the calling party that identifies the HTTP request. Although the property isn’t strictly required , we recommend to generate a new random GUID and pass it. Technically, it can be any string.
TrackingCode	String	An empty string	Generated code by delivery company.
PostId	String	An empty string	Point of sale ID.

Example request

{
 "ExternalId": "19ac0d1ee909c302d212b4324d9194b5",
 "Items": [
 {
 "Description": "Description",
 "Notes": "Notes",
 "Amount": 1
 }
 ],
 "OrderReference": "ue12345",
 "TranId": "123456",
 "TrackingCode": "123456",
 "PosId": "Id123456"
} 

Return Value

If successful, the method returns a HTTP status code 200 (OK) with no additional content.

Not successful, the method will return HTTP status code 400 with error description in body.

[
  {
    "ErrorCode": "14100",
    "ErrorMessage": "Return denied - insufficient Purchase Balance"
  }
]

Error Messages

Item amount must be positive
Item description must be specified and must not be longer than 35 characters or empty.
Return denied – insufficient Purchase Balance
Duplicity order error
Purchase is not in completed state
Return error – Finnish bank cannot refund money back to customer account directly
Sum of items has to be positive amount.
Invalid or missing external ID.